Low Back Pain Coach Privacy Policy
Last updated: September 29, 2026
Operator: Scrolling Is Evil LLC (“we,” “us,” “our”)
App: Low Back Pain Coach, for iPhone and Android. The program and guide are at lowbackpaincoach.com. For help with the app, see Support.
Websites this policy covers: lowbackpaincoach.com, app.lowbackpaincoach.com, and the Low Back Pain Coach pages on scrollingisevil.com
Contact: support@scrollingisevil.com
Summary
Low Back Pain Coach is a free download. After one free guided session, the program needs a paid plan: a monthly or yearly subscription with a 7-day free trial for eligible new subscribers. Earlier lifetime purchases keep full access. Core use does not require an account. Workout logs, pain logs, and program state stay on your device unless you choose to sign in. If you create an optional account, we process and store your pain logs, workouts, and program state on our servers to provide sync. Purchases are processed by Apple or Google. We use RevenueCat to validate entitlements. Optional local reminders are scheduled on your device. If you turn on Health sync, the app reads daily steps and sleep from Apple Health or Health Connect and keeps them on the device. Paid users can back up to their own Google Drive. A doctor-ready PDF of training and pain history can be generated from data you have logged. If you email support, we receive whatever you send. If you enter your email on lowbackpaincoach.com to open the program card, we store that address (see Websites below).
Information the app stores on your device
The app uses on-device storage to run features, including:
- Pain logs you enter, with dates, self-reported pain levels on a 0 to 10 scale, optional sleep and stress ratings, pain location, and any notes you type.
- Daily steps and sleep, only if you turn on Health sync. The app reads them from Apple Health (iPhone) or Health Connect (Android), read-only, and keeps per-day totals on your device to show how activity and rest line up with your pain. The app does not write to Health and does not upload this data, including to a synced account.
- Workouts you log, with dates, progression stage, and per-set details such as reps, hold duration, optional weight, and range of motion where applicable.
- Program state, such as baseline values, progression stage (starting with Floor Foundations; later stages use a 45-degree back-extension bench), onboarding and guide flags, flare-up mode state, and achievements.
- Preferences, such as theme, weight units, and cached entitlement status after verification.
- Whether reminders are on and the times you chose, if you use reminders. Reminders are local notifications scheduled on the device.
- Settings for guided voice sessions. The spoken counts and cues use your phone’s built-in text-to-speech, on the device.
Uninstalling the app or using in-app reset (where available) may delete some or all of this on-device data, according to your device and the app’s behavior. Store purchase records remain tied to your Apple ID or Google account; see Purchases below.
Optional account and server sync
You do not need an account to use the core app. If you sign in with Apple or Google, we create an optional account so you can use another device.
If you create an optional account, we process and store your pain logs, workouts, and program state on our servers to provide sync. That processing happens on our backend at api.lowbackpaincoach.com (a Cloudflare Worker with Cloudflare D1 storage). Signed-in users may also use the web app at app.lowbackpaincoach.com.
Without an account, that data stays on the device. We do not upload pain logs, workouts, or program state for signed-out use.
When you sign in, your account ID also becomes your RevenueCat app user ID, so a purchase follows your account to another device. If you claim or share a referral code, our server stores the code, the two account IDs, the claim date, and whether the reward was granted.
Account identifiers we may process include your Apple or Google sign-in token or subject identifier, an internal account ID, and (if the identity provider supplies it and you allow it) an email address. We use this information to authenticate you, attach synced data to your account, restore entitlements, and respond to support or deletion requests.
Information we or our processors may process
Purchases and entitlements (Apple, Google, RevenueCat)
After one free guided session, access to the program is sold as Pro Monthly ($9.99 per month) or Pro Annual ($59.99 per year), each with a 7-day free trial for eligible new subscribers. Supporter Lifetime is no longer sold; anyone who bought it keeps full access. Those are current U.S. prices. The app and store listing show the price at the time you buy, and Apple or Google controls taxes, currency, and the price at checkout.
When you start a trial, buy, or restore:
- Apple or Google processes payment and provides purchase receipts according to their policies.
- We use RevenueCat to validate purchases, manage entitlements, and help with restore purchases. RevenueCat may process technical identifiers (such as an app user ID), purchase transaction information, device and app metadata needed for fraud prevention and support, and related data as described in RevenueCat’s privacy policy.
On iPhone, RevenueCat also collects Apple’s AdServices attribution token. It tells us which Apple Search Ads campaign, if any, led to the install. It is not an advertising identifier and does not track you across other apps.
We do not need your pain or workout history to process a purchase. Subscriptions renew automatically until you cancel in your store account.
Google Drive backup (paid plans)
Paid users can turn on automatic backup. The app uses Google sign-in to write a backup file (workouts, pain logs, baseline, and stage) to the hidden app-data folder of your own Google Drive. We do not receive that backup. Turn it off in Settings. To delete the backup, open Google Drive on the web, go to Settings → Manage apps, and choose Delete hidden app data for Low Back Pain Coach.
CSV export and import
You can export a CSV backup through the share sheet and import one with the file picker. Where an exported file goes is your choice.
Doctor-ready PDF report
You can generate a PDF report of training and pain history from data already on the device or, if you are signed in, from synced account data. If you share that file (for example through the system share sheet, email, or a clinic portal), where it goes is your choice. We do not receive the PDF unless you send it to us.
Support
If you email us at support@scrollingisevil.com, we receive whatever you choose to include, which may include health-related information if you put it in the message. We use support correspondence to respond and to improve the product, subject to applicable law.
Websites
Cloudflare hosts lowbackpaincoach.com, app.lowbackpaincoach.com, and scrollingisevil.com. When you open a page, Cloudflare handles the request (IP address, browser, and the page asked for) to serve the page and protect the site.
The program-card form on lowbackpaincoach.com stores the email address you enter, the time, and the page you came from, in Cloudflare storage. The card itself is open to everyone; the address is only used to email you when the program or the app changes, a few times a year at most. Reply to any of those emails, or write to support@scrollingisevil.com to have the address deleted. To stop abuse, the form also counts sign-up attempts from each IP address for one hour.
lowbackpaincoach.com and scrollingisevil.com do not load analytics scripts, third-party fonts, or ad trackers.
Processors
We use the following processors to operate the app, process payments, and (if you sign in) provide account sync:
- Apple, for App Store billing, Sign in with Apple, and related platform services.
- Google, for Google Play billing, Google sign-in, optional Google Drive backup, Health Connect on Android, and related platform services.
- RevenueCat, for purchase validation, entitlements, and restore.
- Cloudflare, for hosting and storage: our API and, when you use an account, synced pain logs, workouts, and program state (Worker and D1 at api.lowbackpaincoach.com), the web app at app.lowbackpaincoach.com, the program-card email list, and the websites.
Each processor handles data under its own terms and privacy policy. We do not sell your personal information.
What we do not do (as shipped)
Unless we disclose otherwise in an updated policy or in-app notice:
- We do not require an account for core use.
- The app is not intended to include third-party advertising or behavioral ad tracking as shipped.
- We do not use your pain logs or workouts for advertising.
Local notifications
If you enable reminders, the operating system may show notifications at the times you set. Notification content is generated on-device for scheduling. On Android, if you start a free trial, the app also schedules one local reminder for the day before the trial ends. You can turn reminders off in the app or in system settings.
Permissions
Depending on platform and your choices, the app may request permissions such as internet access (for purchases, entitlement checks, sign-in, optional sync, and optional Drive backup), billing (Google Play), notification permissions, read access to steps and sleep in Apple Health or Health Connect (only if you turn on Health sync), or photo library access when you pick a file to import. We request only what is needed for the described features.
Health-related information
Pain levels, workout logs, and program state may be sensitive or health-related. Treat them accordingly. If you stay signed out, they remain on the device. If you create an optional account, we process and store that information on our servers to provide sync, as described above.
The app is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or condition. It does not replace professional medical advice, diagnosis, or treatment. See the Terms of Service and in-app disclaimers.
List of our other apps
Settings shows a list of our other apps. The app loads that list from a public file at scrollingisevil.com. The request carries no name, account, device identifier, or data from the app. Like any web request, it shows your IP address to Cloudflare, which hosts this site. If the request fails, the app shows the list built into it. Tapping a row opens that app’s store page.
Children’s privacy
The app is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If you believe a child has provided information to us through an account, support, or another channel, contact us and we will take appropriate steps, including deleting server copies where we control them.
Your choices, deletion, and rights
You can:
- Use the app without creating an account, in which case pain logs, workouts, and program state stay on the device.
- Delete data with Settings → Reset all data. It removes workouts, pain logs, and progression from this phone and, if you are signed in, from your account and other signed-in devices. Uninstalling the app also removes on-device data.
- If you are signed in, request deletion of server copies by emailing support@scrollingisevil.com, or use Settings → Account & sync → Delete account. The web app at app.lowbackpaincoach.com provides account deletion.
- Cancel a subscription in your Apple or Google account settings. Deleting the app or your account does not automatically cancel a store subscription.
- Restore purchases on devices signed in with the same store account.
Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. To exercise rights or ask questions about data we hold from an account, support email, or RevenueCat/store processing, contact support@scrollingisevil.com. We will respond as required by applicable law.
Purchase history is also held by Apple or Google. Use their account tools for store records.
International users
If you use the app from outside the United States, your information may be processed in the United States or other countries where we or our processors operate, which may have different data-protection rules than your country.
Security
We rely on platform security, Cloudflare infrastructure, and reputable payment and entitlement providers. No method of transmission or storage is 100% secure. Use the app, optional account sync, and any shared PDF reports with that in mind.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version at the same URL (or a successor URL we link from the store listing) and update the “Last updated” date. Continued use of the app after changes means you accept the updated policy, to the extent permitted by law.
Contact
Scrolling Is Evil LLC
© 2026 Scrolling Is Evil LLC. All rights reserved.